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Privacy Policy

Last updated: 10 March 2026

This Privacy Policy explains how Wanderin collects, uses, shares and stores personal data when travelers, partners, drivers or website visitors use the platform or submit booking requests.

1. Data controller

For the purposes of this policy, Wanderin acts as the data controller for booking, communication, operational and website data handled through the platform. Privacy questions can be sent to [email protected].

2. Information we collect

Name, WhatsApp number, email address and other contact information
Pickup and drop-off details, travel date and time, passenger count, luggage details and route notes
Flight details, hotel details, stop requests, child-seat requests and other trip-specific notes you choose to provide
Booking history, quote details, payment notes, cancellation records and communication records
Technical information reasonably necessary for platform security, analytics, fraud prevention and service improvement

3. Why we use personal data

To review, quote, confirm and operate booking requests
To communicate with travelers about their trip, changes, delays or clarifications
To assign vehicles, drivers and operators and to manage booking quality and safety
To maintain records, protect the platform, investigate misuse and comply with legal obligations
To improve route pages, booking flow, service quality and internal operations

4. Legal bases

Wanderin processes personal data when it is necessary to review or perform a requested service, when it is necessary for legitimate operational and security interests, when required by law, and when consent is provided for optional communications.

5. Sharing of data

Personal data is shared only when operationally necessary or legally required. That may include sharing relevant booking details with the assigned driver, operator, vehicle partner, payment counterpart, hosting or communications providers, or competent authorities when required by law.

6. Data retention

Wanderin keeps personal and booking data for as long as reasonably necessary to operate the service, maintain business and accounting records, resolve disputes, enforce terms, improve operations and meet legal obligations. Retention periods may vary by booking status, legal requirement and operational need.

7. International travelers and communications

Because the service is aimed at international travelers in Georgia, communications may take place through email, WhatsApp or other practical channels requested by the traveler. Operational communication may continue before, during and shortly after the trip when necessary to complete the service properly.

8. Your rights

Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or a copy of relevant personal data held by Wanderin. Some requests may be limited where retention is necessary for legal, accounting, safety or dispute-handling reasons.

9. Security

Wanderin uses reasonable technical and organizational measures to reduce unauthorized access, misuse, disclosure or loss of personal data. No system can guarantee absolute security, but access is limited to what is reasonably necessary for operational handling and platform administration.

10. Contact

For privacy-related questions or requests, contact [email protected].