Everything a traveler may need to know about Wanderin’s private transfers — from airport pickup, pricing clarity and luggage fit to changes, support and cancellation.
Booking & confirmation
How do I book a transfer with Wanderin?
The cleanest path is to open the exact route page and continue from there. You can also message Wanderin on WhatsApp with the route, date, time, passenger count and luggage.
Is my booking confirmed instantly?
No. A booking is confirmed only after review. That keeps the right class, timing and service details aligned before the trip is locked.
Can I make a last-minute booking?
Yes, subject to availability. For urgent requests, WhatsApp is usually the fastest path.
What if my exact route is not listed yet?
Send the exact pickup, drop-off, date, time, passenger count and luggage. Even when a route is not published yet, Wanderin can still prepare a clean private quote.
Pricing & payment
Do you show public prices?
Yes. Top routes show starting prices for the most common class fit. The final price is confirmed before payment.
When is the final price confirmed?
Before payment. Once the route, timing, luggage fit and any extras are clear, the final price is confirmed cleanly.
How do travelers pay?
In most cases, payment is made to the driver on completion. When needed, another agreed payment method can be arranged in advance.
Do you always require a deposit?
No. Some urgent, premium or unusual bookings may require advance confirmation or a deposit, but this is not the default.
Vehicles, passengers & luggage
How do I choose the right vehicle class?
The class should match passenger count, luggage and the road ahead. That is why Wanderin shows classes first, then booking.
Am I choosing a class or an exact vehicle?
Wanderin works with real vehicle classes. The priority is the right category for the trip, not a random photo choice.
What if my luggage does not fit the selected class?
If the selected class is not practical, it is corrected before confirmation. The goal is real fit, not a formal click.
Can I request a child seat?
Yes. A child seat can be added in the booking flow or requested directly in advance.
Airport transfers
Do you meet travelers at the airport?
Yes. Airport pickup can include meet & greet and a visible name sign when needed.
What happens if my flight is delayed?
When flight details are provided, the arrival is monitored and pickup timing adjusts accordingly.
Can you take us directly from the airport to the hotel?
Yes. Airport arrival flow is built for direct door-to-door private transfers.
What is required for an airport booking?
Flight number, landing time, passenger count, luggage and the exact drop-off. That is what keeps the airport handoff clean.
Routes & service types
Do you only handle city rides or also long-distance routes?
Both. Wanderin covers airport, city and long-distance private transfers across Georgia.
Can I add stops on the way?
Yes. Comfort stops and practical notes can be added before confirmation.
Do you cover mountain routes like Kazbegi?
Yes. Kazbegi and Stepantsminda are treated as the same destination in Wanderin, and mountain routes prioritize the right road-ready class.
Can I add a return transfer?
Yes. A return can be added in the same booking flow when the route supports it.
Drivers & service standard
Is every ride private?
Yes. Wanderin handles private transfers only, not shared shuttle seats or random seat selling.
Do your drivers speak English?
Yes. Wanderin works with professional drivers who can handle English-language communication clearly.
Will the driver come to the exact pickup address?
Yes, as long as the pickup and drop-off are entered correctly. The service is built around direct door-to-door handling.
Can I leave notes for luggage, family travel or a late arrival?
Yes. Child seat needs, luggage notes, family travel details and other practical requests can be added before confirmation.
Changes, cancellations & support
Can I change my booking after it is confirmed?
Yes, subject to timing and availability. The earlier you update the trip, the easier it is to keep everything aligned.
What is your cancellation policy?
The full rules are listed on the cancellation policy page. In general, late cancellations have a higher impact because the vehicle and driver are already allocated.
What happens if I do not show up?
A no-show may be charged in full because the assigned vehicle and driver are already committed to the trip.
What if something changes during the trip?
If a practical change becomes necessary, Wanderin confirms the updated plan so the trip stays controlled instead of chaotic.